Skip to content
AwareSprint
Register your company

ISO/IEC 27001 · Awareness and training

ISO 27001: awareness training your auditor can verify

Awareness training is one of the most commonly raised findings in an ISO/IEC 27001 audit, and it is rarely raised because training did not happen. It is raised because the organisation cannot show who received it, what it covered, or that it happens on a defined cycle.

What it actually asks for

Awareness, education and training for personnel
Everyone who works under the organisation’s control receives appropriate awareness training, not only permanent employees. Contractors and temporary staff sit in scope.
Relevant to the job function
The same generic module for finance, engineering and reception is a weakness. Content should reflect the risks a role actually faces.
Regular updates
Awareness is described as ongoing, not a single induction session. An annual video with no reinforcement between sittings is what most findings point at.
Aligned to organisational policy
Training should reference the organisation’s own policies and reporting routes, so that people learn the process they are actually expected to follow.

Where organisations come unstuck

Most organisations pass the first half and fail the second. The training exists; the record of who completed it, when, and against which version of the content does not. An auditor asking for a sample of five employees and their training history is the moment that gap becomes a finding.

The evidence to keep

  • A completion register naming every participant, what they completed and when
  • The content version each person was assessed against, preserved even after content is updated
  • Participation and completion rates across the whole population, not just those who finished
  • Score movement over time, which shows the programme is ongoing and not just annual
  • An audit log showing the record has not been altered after the fact

How AwareSprint helps

AwareSprint runs short security challenges for your whole team and produces a completion register with dates, content versions and participation across the population. That is the record this clause asks you to produce. It does not make you compliant, and no platform can. It gives you the training evidence, so the rest of your programme is what your auditor spends time on.

Work email only. Nothing to install and no card required.

Your spot is saved today. Onboarding opens in September and the challenge starts 1 October 2026.

Registering your whole company?Use the company form

Other standards

FAQ

Questions

What teams ask about ISO/IEC 27001 and awareness training.

Does ISO 27001 require a specific frequency of awareness training?

The standard does not name a number. It requires awareness to be appropriate and updated regularly, which auditors generally interpret as a defined, documented cycle that the organisation actually follows. A defensible position is a stated cadence with evidence that it was met.

Does an awareness platform make us ISO 27001 compliant?

No. Certification depends on your whole information security management system. A platform can produce the training evidence the standard asks for; it cannot address the other controls or the management system itself.

Do contractors need to be included?

The standard applies to personnel working under the organisation’s control, which usually brings contractors and temporary staff into scope. Check with your auditor how your certification scope is drawn.